Terms & Conditions

These Terms & Conditions govern your use of The Growth Conversation website and, where applicable, the purchase or use of services offered through the website.

By accessing or using this website, you agree to these Terms & Conditions. By purchasing or participating in coaching or assessment services, you also agree to the terms applicable to those services, including any booking, cancellation, refund, package, or coaching agreement presented to you before purchase or participation. 

Coaching Services

The Growth Conversation provides professional coaching services designed to support personal development, professional development, self-awareness, goal setting, decision-making, and intentional growth.

Coaching is a collaborative process. Individual outcomes depend on numerous factors, including the client's participation, circumstances, decisions, and actions.

No particular result or outcome is guaranteed.

Coaching Is Not Therapy

Coaching services are not psychotherapy, psychological counseling, psychiatric care, medical treatment, legal advice, financial advice, or another licensed healthcare service.

Coaching is not intended to diagnose, treat, cure, or prevent mental health or medical conditions.

If you are experiencing a medical or mental health emergency, contact an appropriate healthcare professional or emergency service. Coaching is not an emergency, crisis, or clinical service. 

Assessments

The Growth Conversation may provide or facilitate professional development or behavioral assessments, including CliftonStrengths and DISC-related services.

Assessment results are intended to support self-awareness, coaching, professional development, communication, and personal growth. Results should not be interpreted as medical or psychological diagnoses.

Certain assessments may be administered through independent third-party providers and may be subject to their respective terms, licensing requirements, privacy policies, and intellectual property rights.

Scheduling and Cancellations

Clients are responsible for scheduling appointments and attending sessions at the agreed-upon time.

Cancellation, rescheduling, late-arrival, expiration, and no-show policies presented during booking or purchase are part of these Terms and apply to the service or package purchased. If a separate coaching agreement contains a more specific rule, that agreement controls to the extent of any conflict. 

Please review the applicable booking terms before confirming your appointment.

Coaching Packages

Coaching packages may contain multiple sessions that are intended to be used according to the conditions presented at the time of purchase.

Unless otherwise stated, purchasing a coaching package does not guarantee a particular result or outcome.

Package sessions may be subject to expiration dates, scheduling requirements, cancellation policies, or other conditions communicated during purchase.

Payments

Prices are displayed before purchase and may be changed for future purchases at any time.

Clients are responsible for reviewing the price and service description before completing a transaction.

Payments are processed through the payment methods made available through our website or scheduling system.

Refunds

Unless otherwise stated at checkout or in a separate coaching agreement, completed coaching sessions and completed assessments are non-refundable. Refunds, credits, or rescheduling for unused services or packages will be handled according to the terms presented at purchase. 

Refund eligibility for unused services or packages, when applicable, will be determined according to the terms presented at the time of purchase.

Client Responsibilities

Clients are responsible for providing accurate information, participating in sessions in good faith, making their own decisions, and seeking appropriate licensed or emergency services when their needs fall outside the scope of coaching. Coaching does not create a guarantee of employment, promotion, financial gain, improved relationships, or any other particular result. 

Intellectual Property

Unless otherwise indicated, website content—including original text, graphics, branding, educational materials, downloads, videos, exercises, and other original materials—is owned by or licensed to The Growth Conversation.

Content may be used for personal, non-commercial purposes but may not be copied, reproduced, republished, sold, distributed, or commercially exploited without permission.

Third-party trademarks, assessment names, materials, and intellectual property remain the property of their respective owners.

Website Information

We strive to provide accurate and useful information, but website content is provided for general informational and educational purposes.

We do not warrant that every piece of information will always be complete, current, or error-free.

Blog and Educational Content

Articles and resources published through The Conversation blog are intended for general educational and informational purposes.

Blog content does not establish a coach-client relationship and should not be treated as individualized professional advice.

Third-Party Links

Our website may link to third-party websites, applications, assessment platforms, scheduling services, or other resources.

The Growth Conversation does not control and is not responsible for third-party content, availability, security, accessibility, privacy practices, or terms.

Governing Law

These Terms are governed by the laws of the State of Idaho, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.

Limitation of Liability

To the fullest extent permitted by applicable law, The Growth Conversation will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or relating to use of the website or participation in coaching services, except to the extent such limitation is prohibited by law. 

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms & Conditions periodically.

We may update these Terms from time to time. The updated version will be posted with a revised effective date. Changes will apply prospectively to website use and future purchases unless otherwise required by law. Material changes to an existing client relationship will be communicated when appropriate. 

Contact

Questions regarding these Terms & Conditions may be directed to The Growth Conversation using the contact information provided on this website.

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